Skip to main content

Press Release: Empeople Credit Union and TSB Bank Announce Agreement for Empeople Credit Union to Acquire TSB Bank. Read More

Privacy Policy

About Us

December 2010

An introduction to this privacy policy
Facts What does TSB Bank do with your personal information?
Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Income
  • Account Balances and Payment History
  • Credit History and Credit Scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons TSB Bank chooses to share; and whether you can limit this sharing.

Reasons why we share certain data, what data we share, and if you can limit our sharing
Reasons we can share your personal information Does TSB Bank share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
No We don’t share
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No We don’t share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We don’t share
For nonaffiliates to market to you No We don’t share
What to do if you have questions
Questions?

Call 920-269-7777

Who is providing this notice
Who we are
Who is providing this notice? TSB Bank
What we do with your personal information, how we collect it, and why you can’t limit all sharing
What we do
How does TSB Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does TSB Bank collect my personal information?

We collect your personal information, for example, when you:

  • Open an Account or Deposit/Withdraw Money
  • Pay Your Bills or Apply for a Loan
  • Use Your Credit or Debit Card
Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—
    information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing.


Definitions of terms in this privacy policy
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

TSB Bank does not have affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

TSB Bank does not share with nonaffiliates.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

TSB Bank does not jointly market.

The TSB Bank mobile banking application may collect personal information from you or your financial institution, such as your first and last name, address, e-mail, User IDs, telephone number, and social security number when you create an account and use. The mobile banking application requests access to information stored on your device such as location, camera, images, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account. Before granting access to this information, you will be prompted to give the application that permission. If you do not wish to grant that permission, you may decline.

To view a PDF version of TSB Bank's Privacy Policy, please click on the link below.

Privacy Policy